Terms & Conditions

Effective Date: March 2026
Website: www.sikhara.in
Brand Name: Sikhara
Operated by: (Your Company Legal Name)

1. Acceptance of Terms

By accessing or using www.sikhara.in, you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please do not use our website or place an order. These terms apply to all visitors, users, and customers of Sikhara.

2. Eligibility

Use of this website is available only to persons who can legally enter into binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” — including minors under the age of 18 — are not eligible to register, browse, or transact on this website.

If you are a minor, you may only use this website under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions.

Sikhara reserves the right to terminate any account or cancel any order if it is found to have been placed by a minor without guardian consent.

3. Account Registration

When you create an account on our website, you agree to:

  • Provide accurate, complete, and current information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities that occur under your account

  • Notify us immediately of any unauthorised use of your account

Sikhara reserves the right to suspend or terminate accounts at its discretion.

4. Products & Pricing

  • All product descriptions, images, and prices on our website are subject to change without prior notice.

  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to refuse or cancel any order in case of pricing errors or product unavailability.

  • Product colours may slightly vary due to screen resolution and display settings.

5. Orders & Payments

  • Placing an order on Sikhara constitutes an offer to purchase and is subject to acceptance by us.

  • We accept payments through the methods listed at checkout. All transactions are processed through secure, third-party payment gateways.

  • Sikhara does not store your card or payment details on our servers.

  • In case of a payment failure, please do not attempt multiple transactions before confirming with your bank.

6. Shipping & Delivery

  • Sikhara ships pan-India. Estimated delivery timelines are mentioned at checkout and are indicative, not guaranteed.

  • Delivery timelines may be affected by unforeseen circumstances including weather, courier delays, or public holidays.

  • Risk of loss or damage to products passes to the customer upon delivery.

  • Sikhara is not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer.

7. Returns & Refunds

All return and refund requests are governed by our Return & Refund Policy, available at (link to Return & Refund Policy page). Please read this policy carefully before placing an order.

8. Custom Orders

  • Custom-stitched orders are made to your specific measurements and requirements.

  • Once a custom order is confirmed and payment is received, it cannot be cancelled, modified, or refunded.

  • Sikhara is not responsible for inaccuracies arising from incorrect measurements provided by the customer.

9. Intellectual Property

All content on www.sikhara.in — including but not limited to text, graphics, logos, images, product designs, and brand name — is the exclusive intellectual property of Sikhara. Unauthorised reproduction, distribution, or commercial use of any content from this website is strictly prohibited and may attract legal action under the Copyright Act, 1957 and the Trade Marks Act, 1999.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, available at (link to Privacy Policy page). By using our website, you consent to the collection and use of your information as described therein, in accordance with the Information Technology (Amendment) Act, 2008 and the Digital Personal Data Protection Act, 2023.

11. User Conduct

By using this website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Post or transmit any harmful, defamatory, or offensive content

  • Attempt to gain unauthorised access to any part of the website

  • Use automated tools to scrape, copy, or extract website content

12. Limitation of Liability

To the fullest extent permitted by law, Sikhara shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website or products

  • Unauthorised access to your account or data

  • Any errors or omissions in website content

Our maximum liability in any case shall not exceed the value of the order in question.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in (Your City), India.

14. Consumer Rights

As a customer in India, you are protected under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. These rules require us to:

  • Display accurate product and price information

  • Provide a grievance redressal mechanism

  • Not engage in unfair trade practices

Grievance Officer:
Name: Sindhu (Founder)
Email: grievance@sikhara.in
Response Time: Within 48 hours of complaint receipt

15. Amendments

Sikhara reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

16. Contact Us

For any questions regarding these Terms & Conditions, please reach out to us at:

📧 Email: support@sikhara.in
📱 WhatsApp: +91 9000661850
🌐 Website: www.sikhara.in